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Placeholders not resolved in your last mailing

Oleg_D
Oleg_D ✭
in General Questions & Topics

I couldn't find any way to contact you apart from this community and chat. Wanted to let you know that in your last mailing with the subject '50% off tado° X: your chance to switch', the placeholders for two voucher codes are not resolved. I believe there's something broken in your email template in Iterable 😉

Screenshot_6.png

Comments

  • policywonk
    policywonk ✭✭✭
    @Emcee - this for you?
  • Emcee
    Emcee Admin

    Hello @Oleg_D

    Thank you for your post. We aware of this problem.
    For customers who wish to receive an actual code, best is to contact support via our live chat. Our agents have been informed and know what to do.

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