Tado Internet Bridge will no longer connect
I've been using Tado for just 3 weeks now and while I like the product, the reliability has left something to be desired. In the first few days I experienced the Internet Bridge disconnecting from the cloud and not recovering, requiring a power cycle to restore connectivity. After 10 days of stability, however, it disconnected this evening and nothing I can do will bring it back online - it's just sat with two solid LEDs ("power" and "router") and the "cloud" LED flashing continuously.
I have tested with an external PSU as well as my router USB connection, a different network cable and different ports on the router. It goes without saying that my internet connection is otherwise working perfectly. I have factory reset the IB using the button on the back, but this has had no effect.
I'll be onto support in the morning, but any suggestions in the meantime? I'm quite worried about spending the entire Christmas period with no central heating scheduling!
Thanks in advance.