Geo-Fencing & Auto Assist

I have Auto-Assist active and am currently out of the country. On looking at the Tado app I see that the heating is remaining inactive whilst nobody is home but the Hot Water is still being heated in accordance with the Smart Schedule - why? There’s no logic to this behaviour.


  • This *MAY* have been an erroneous indication on the app as it hasn’t happened this afternoon when, if it had been following the Smart Schedule, the Hot Water would have come on.

  • I don’t believe it was an erroneous indication as this morning the Hot Water is showing as ON again in the app in accordance with the Smart Schedule despite the fact that I’m hundreds of miles from home, have been for days and the system acknowledges this for the Heating.