w.Intercom = i;Where to buy parts? — tado° Community

Where to buy parts?

I managed to break the thermostat head nut - it's a bit fragile isn't it?

Can I order spare parts like only the nut itself or the complete set that includes the plastic part (excluding the thermostat)?

If these are not for sale anywhere, can anyone share recommendations of compatible nuts that I could use to replace it? My radiators are M30x1.0

Comments

  • Hi Imineiro,

    Please contact support and they'll be able to help.

    Best regards,

    Frank

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  • Hi,

    Where can I buy/order thermostat motor (25BYJ412-56)?

    Regards,

    Zoltan

  • Yeah. I agree. Given that the radiator thermostat head are made entirely from plastic and brake when you get too close when you walk past them, I think that Tado should have a more obvious way to buy spare parts.

    I will try to contact support.