Problem with immergas victrix 24 tt boiler

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segi
segi
edited February 2020 in General Questions & Topics

I bought few days ago a Tado thermostat and I changed my old Computherm Q3 to it. I noticed the boiler only running on first power level(one flame icon and It can 3), but tado thermostat request for highest heat level(3 heat wave). My boiler is Immergas Victrix 24 tt.

I noticed also that my boiler doesn't turn on the low request level or it stops shortly after it turn on.

The thermostat cannot control properly my boiler?

Best Answer

  • segi
    segi
    Answer ✓
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    I followed the instructions.

    Yday, I tested a little bit and it look like my boiler it's working properly, because for a short time I saw that 2 flames icons. It looks like the tado set the water temperature to 40 C and my boiled can reach it easily with 1 flame, this is why I don't see 3 flames icon.

    It's an underfloor heating, the support can change this temperature?

Answers

  • samd
    samd ✭✭✭
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    @segi Hello. Did you follow Support's instructions for installation please?

  • segi
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    Ok, it looks like 40 C is the recommended temperature and it's probably controlled by boiler.