Lost my Home

Evening All,

I am having a few issues with my Tado and home. Recently my Brother in Law invited me to join his home on Tado as we were looking after his house, however when i accepted the email i then went back to check my home which was no longer there. This was fine as i thought i would just have to recreate my home however every time i do this it states it is already assigned.

How do i get this sorted and get my home back?

Thanks in anticipation.


  • FrankFrank | Admin

    Hi Craig,

    Unfortunately the only way to fix this is to contact support - send a request to [email protected] using the email address that you used to create the home.

    Best regards,


  • *facepalm* @ Tado for making this assumption in the first place.
Sign In or Register to comment.