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No Hot Water or Heating

heppell2k
heppell2k
in General Questions & Topics
Morning
I installed the extension kit on to my Worcester Highflow 440 CDI yesterday, and was able to pair it up, and everything is showing as working in the app. However, if I turn hw or ch on, nothing happens away from the boiler. This morning, I’ve come downstairs to it, and the ‘pilot’ light on the control panel is on, and the boiler is making the normal heating sounds, with the temp display going upwards... but no hot water coming from the taps, or ch. any suggestions as to why the thermostat, extension and boiler ‘seem’ to be working... but then nothing hot is then leaving the boiler. Is this going to be something else non tado related and as such I’m going need get the plumber in before wife kills me

Comments

  • Mitty49
    Mitty49
    I've had the same, it's not triggering the hot water or heating since I installed it. Waiting on tech support, they've updated the firmware but still looking into it. I can hear the extension kit 'click' but nothing happens. Though the smart thermostat seems to trigger it if done manually from there. Waiting and seeing, good job it's summer!
  • heppell2k
    heppell2k
    I managed fix mine myself when I was going to take it apart. When I was about to close it back up, I noticed that there was a loose cable, turns out (I think) that this was a cable that connected to the pump. So I think the boiler was heating up, just not shipping that hot water outta there!
  • SuperCol68
    SuperCol68
    My tado was working fine until yesterday...could be a coincidence but had to restart my WiFi router and also installed the beta app...anyway this morning there was no hot water, and the boiler wasn't starting via the app or manually on the thermostat. Tado help tried to do whatever they do then suggested calling an engineer, but thought I'd try the old system....boiler fired up first time. I'm going to investigate further at the weekend when I have more time
  • uncjim
    uncjim

    Yes my Tado didn’t fire up this morning. Called the Tado team....just answer machine. Emailed and live text and no answer for hours. There is definitely an issue with their technical and customer service availability. My system needed a firmware update. It was a cold start to the day. Now the app will not show the temperature history of each room. I wonder whether the system goes through the same issue again.

  • RadioMan
    RadioMan

    Hi heppell2k,

    We have the same boiler, and I was wondering how things worked out for you. Does the Extension kit allows load compensation? Has it been all working well?


    I would be really grateful if you could share your experience here on the combination of the boiler and the Tado system.


    Also I would then be probably looking to wire the Extension kit myself as an improvement. At the moment we have a wireless receiver which only allows on and off and I'd really like to improve further the system.


    Thank you very much for all your help.


    RadioMan

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