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My thermostat gets back to OFF constantly

Room temperature is reported correctly on the cloud (and smartphone)

However I cannot change the desired temperature from my smartphone.

When I change it manually on the Tado, it flashes twice. if I press the buton on the thermostat again, it shows the room temperature and the OFF.

Another scenario is I change manually to 21°C. Then I want to change the temperature on my smartphone, the thermostat will change the temperature to 0° (visually from 21 to 0) and OFF.

Batteries LR03 have been replaced.

Looks more like an electronic problem ? 🙄

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