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Heating not switching off

AshleyJSAshleyJS
edited October 16 in Technical Questions
Hi Everyone,
After some help, I have just had my tado starter kit V3 and an add on thermostat installed by a qualified electrician, all seems to be working fine except that the heating won’t switch off at all, even with both thermostats turned off

Has anyone experienced this as well and found a resolution?
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