Home General Questions & Topics

Smart Thermostat unexpectedly switches to ON

I have recently (August) moved and my new place has floor heating. I replaced my Smart Radiator Thermostats with Smart Radiators and everything is working. The installation was very smooth.


Since then, I noticed that in one of the rooms (Office) the Smart Thermostat starts heating on its own. I already checked if there were any schedules or settings that would result in that behaviour but couldn't find any reason why it's behaving like that.


The default setting I keep is "OFF - Until you cancel". The only Smart Schedule that is set is from "Mon-Sun" as OFF. The Away setting is also set to OFF in "Preheat Before Arrival".

Firmware version is 67.2, status is connected and battery level is reported as "Good". I can provide the serial number if that can be useful to help me troubleshoot.

Any ideas, Tado support?


Thanks in advance.

Sign In or Register to comment.