No incidents detected

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Hi, one of my trvs ran out of power. I didn't see any notification and care and protect didn't report any incidents, however I only found out when I noticed the trv had been calling for 100% heat for 2 days solid. Surely that would be an incident? :)

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  • avh
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    I had a very similar situation and contacted Tado support about It. They mentioned it "happens sometimes" but they are working on a fix. Pretty dissapointing.

  • Happened to me twice in the last few weeks. Not changed any batteries before and its just coming up for a year. Going to do them in September every year i reckon to save having issues.

  • I agree though, being massively over your average should bring up an incident. the care and protect doesnt actually seem to do anything