Tado requesting heat even when the app reports that all sensors and TRV's are over set temperature
I wondering if anyone can help with my issue.
I installed tado yesterday on an Ideal Independent C30 Combi Boiler. My setup is as follows
All downstairs radiators do not have TRV's and I use a single wireless temperature sensor in the middle of the lounge/dining room.
Upstairs all bedrooms have been fitted with tado TRV's, But the bathroom is also a bog standard radiator without a TRV.
I noticed that although all rooms are above the set temperature the tado controller is still telling the boiler to request heat. The app also confirms that no rooms are "heating" currently.
All the rooms with TRV's are fine. The radiators are all off. But downstairs (and in the bathroom) the radiators are still really hot despite the fact that the thermostat in the lounge is set to 19C and reporting the current room temperature is 23.4C.
I expected that when the temperature was reached on the temperature sensor downstairs, the tado would stop the boiler from providing heat to the radiators (assuming that any rooms with a TRV were not requesting heat).
I've reached out directly to support, but wondered if anyone had encountered anything similar