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Internet bridge

IB3_25
IB3_25
edited June 2022 in General Questions & Topics

My internet bridge got lost when moving house. Where can I buy another and how much will it cost?

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Answers

  • samd
    samd ✭✭✭

    @IB3_25 I would have thought you would be better asking support at tado.com. They do not appear for sale as a separate item

  • Rob2
    Rob2 ✭✭✭

    When you buy one secondhand make sure it can be added to your account before you pay for it.

    For this to succeed, either:

    • it has to be removed by the seller first
    • or: you have to get the original invoice from the seller and send a scan to Tado when you request its removal from the seller's account.

    Tado will generally not process requests to remove equipment from an account without proof of purchase.

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