Unassigned zone controller to wired smart thermostat

I have installed several wired smart thermostats. Most installations went well, however 2 of them do not have zone controllers assigned to them - the others all do. I followed the same installation procedure for all of them.

Has anyone come across this issue, and if so, how did you fix it?


  • GrayDav4276
    GrayDav4276 ✭✭✭
    Hi @richardkirk,
    It's a job for Tado I'm afraid.
    You need to contact Tado and ask for their assistance.
  • cbd20
    cbd20 ✭✭
    @richardkirk do you mean you've installed several wired thermostats in the same property, or different properties?

    You can normally set the zone controller in the app: Settings, Rooms and Devices, click room name and then set the zone controller at the bottom.

    However, depending on the setup, and wiring, a wired thermostat can itself be a zone controller if it's directly switching a zone valve.
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