Tado is not controlling the boiler
Sorry in advance if I am not making any sense (or provided too much data) as I am not plumber/electrician , just an owner that is stuck on my plumber/electrician control.
This is a completely new system, treat it as a new house built.
- Valiant ecoPlus 637
- Tado Starter Kit
- Add-on Tado smart thermostat (not installed yet)
- 7 Tado TVR (not installed yet)
- Undeflooring heating (not related to tado but I will include)
- Heatmiser uh8-rf(for underfloo heating)
- For some reason a Salus Wiring Centre
- Telford Group Water Tank (250 Litres)
ATM all of the radiators have standard valves, as the TRVs are not installed.
Starter kit meaning, extension kit plugged in the Salus, internet bridge to my router and smart thermostat (wireless). All the Tado equipment are paired and work as expected in the app.
To test the system I have placed the Tado smart thermostat in one of the rooms and tried to control the temperature of that room with no luck! The radiators are staying ON all the time , even when I set the smart thermostat on be 8C! I was looking online and I saw an article that stated that you cant operate an Smart Thermostat with no Boiler Controller but I have assumed that the extension kit is the controller but happy to be corrected here. So if the system was working I would assume that once the temperature of the thermostat is hit , ALL the raditors will switch off as they are all one zone at moment. Nothing is switching off :(
So now I am stuck with a system that I believe does not communicate with the boiler but the plumber is saying that tado is at fault and he wont fix it. He is saying that the boiler is missing the controller and thats why it is not switching off the radiators.
I did install a tado in the past (on exactly the same boiler model) and it was simple as it was just replacing an existing system. The old system did have a time switch module installed but this system is only on/off.
I think the plumber has over complicated the issue by using so many wiring centers and the underfloor heating (which should have nothing to do with the Tado) and the tado is indeed not communicating with the boiler.
PS. I am getting alerts if I open the windows or if I walk away from home. Boiler does nada!
Sorry once again for all the information but I have been going around this for 2.5 weeks and we are about to move in the house and finalize the build.