@hjenkins Hi, I assume you have compared the pattern to what's on this page: https://support.tado.com/en/articles/3458303-what-do-the-blinking-states-on-the-extension-kit-indicate
You say the light is solid between the "blinks", but this shows that the light is OFF between the blinks, when in pairing mode.
Hmm. on reflection none of those scenarios match. It's a solid light that blinks rapidly every three seconds. What does that mean?
@hjenkins it looks to me like your extension kit has lost its radio link. Does it match the first state in this article: https://support.tado.com/en/articles/3387246-how-can-i-control-my-heating-system-when-the-radio-link-between-the-smart-thermostat-and-the-extension-kit-is-lost
In this state your heating temperature is maintained, which is possibly why you're noticing warm radiators.
This looks like our EK might be on hold. How do I fix this?
Tried all of the above to no avail. Still have unrecognised flashing sequences on my EK.
Spoke virtually with support - who told me that due to 2 smart rads which had inconsistent connections to the bridge this was causing the EK to behave oddly and show unrecognised sequencing 🤨. I'll try dissociating them with the controller but I remain skeptical as to this being the reasons.
BTW -can someone please confirm if my EK is running the latest firmware?
Hi @hjenkins, the firmware on my Extension Kit is also 81.1. Whether that is the latest firmware I have no idea.
Thanks for the update - just checked my EK again. It's changed - now I got a single blink every 3 secs. Would love to get a full breakdown from Tado as to what all of this means. I have no idea if my EK is functioning correctly.
I must say, I really striating to regret choosing Tado over the more conventional Nest/Hive etc.
OK - So I have finally solved it. It was as described by the support team. Once I disconnected the 3 rads struggling to get a single from the bridge from the controller I now have a soft pulse from my EK. Now I need to figure out what how I get them back online.
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