Ideal C30 Logic Max - Tado not calling for heat?

MattB
MattB
edited September 1 in Technical Questions

Hi all

I've had Tado installed but I can't get it working.

I have an Ideal C30 Logic Max boiler, which had it's own wireless receiver. I've disconnected this and installed the wireless receiver exactly as per the instructions in the Tado app, but the heating isn't working. On the boiler display it says "Room Stat of Timer off".

Hot water works fine (it's a combi boiler), but the boiler doesn't respond to any call for heat.

I've also got the wirless thermostat installed in one of the rooms and TRVs, but not much point installing those yet when I can't get any heat out of the system at all.

Any ideas, as I'm stumped?