thermostat setup fail to load

I have a tado extension kit, and tado thermostat and a tado bridge.

The bridge is not connected to a router as I do not have internet onsite yet

I'm trying to configure the extension kit using the thermostat. The extension kit links with bridge successfully, the thermostat links with bridge successfully, but I cannot get into the setup menu on the thermostat to configure the extension kit to control the hot water. I tried this multiple times at distances between 2 to 5 meters.

Does the bridge need to be connected to a router with internet for the setup menu to work?

Many thanks

Comments

  • When I try to get into the setup menu on thermostat it tries for a few minutes then displays fail on the screen
  • Hello vcl00e,


    Yes, the Installer's menu would only be able to load if there's an active Internet access.


    Best,

    Germán

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