Erroneous hour metering after paying for Auto Assist!
Dear TADO - if anyone is listening.
Here in Greece we mostly have petrol boilers in central heating.
And get charged by the hours I burn the heat per month.
I subscribed to Auto Assist, only to have a reliable meter how many hours the heat was on - and reconcile to what I get charged. OK, also for open window detection - which BTW I regard as hostile on your behalf not to offer in basic free functions.
Well, today the heat was on for only 40-50', but the Care & Protect\Heating Activity writes 4:35 hours!! What kind of metering is that!? I have just one room / thermostat, so measuring should be simple!
The issue is in the room\daily chart, there is a lot of faint grey, which is actually something the thermostat does, believing maybe I have gas heater with variable (digital?) consumption? Well, I don't. It's either on or off! Can I declare that in all sincerity somewhere in this software!? So, it counts only the hours the heater is truly ON!?