Temperature offset not loading
On my android devices the temperature in each room where I have tado device or radiator thermostat it will not load so I'm unable to adjust the offset, does anyone know when this will be fixed
3
Answers
-
I have the exact same problem. Just says lading and when you click it, it says 00
-
I have the same problem too: for each room the Offset option just shows Loading. Would be good to know how to fix this0
-
It's up to tado they know the problem0
-
This content has been removed.
-
I've only noticed this problem today when some of our room temperatures were getting excessive. I think my Android app version is 6.45.01
-
I first noticed it yesterday up until then it was perfect0
-
Think it's 6.45, but i also downloaded it on my android tablet from play store yesterday as well to prove it wasn't my phone and it didn't work on that either1
-
Tado chat say they are aware of the problem on Android devices and are trying to find a way of getting it to work, so don't know what as happened because it was working properly before1
-
This content has been removed.
-
This content has been removed.
-
Tado do not know when it will be fixed they have told me to use the web tado app until it is fixed0
-
This content has been removed.
-
No they didn't say anything about the update but to be honest i can't remember doing a update unless it does it automatically, i have received a email from them on March 10th regarding copy an paste feature but I have not gone to my app to try it, so I'm confused why my app is not working how it did
0 -
Really great that they already know of the problem, I've got to go onto the community website to find out its a known issue, they could of just let everyone know of a possible problem, I'm not impressed with Tado so far, only been using it for a month or so....0
-
This content has been removed.
