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Tado Installers

Been looking at a Tado Starter Kit and possibly having a go at installing it myself but the more i look at my heating system the more complicated it looks and the more weary I get especially with how slow the chat facility is (Its a regular boiler with a hot water tank) so I thought about getting a pro in to install it.

Its as though there are no engineers out there who want to do anything for you unless you want a new boiler. A new smart thermostat doesn't seem like its worth the effort for most plumbers/heating installers and electricians are scared of them.

No matter how hard I scour the internet I cant find an installer anywhere!! If you want a Nest there are loads out there but nobody for Tado so I am most likely going to be forced to get an alternative which is disappointing.

I don't suppose there are any lists available of installers anywhere? Im in the UK and live around the Wigan/ St Helens area and close to ditching the idea completely.

I tried the live chat to see if they could help but they want a full run down of how my heating system works and i don't have all that knowledge to give them its not just a straight swap from an old receiver to a new receiver there are other components speaking to each other that i dont really understand.

Any help would be greatly appreciated.

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Comments

  • If you click ‘book a boiler service’ under care and protect in the app, you should get a list of local installers. No guarantee that they will agree to the install but they might at least.
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  • You arent kidding about the dearth of Tado installers or people that will touch it despite the installers manuals. Not even the Tado kit sellers are helpful.

    After my Tado failed and the App went west I have tried to re-install myself but there are things I cant do myself safely - and now I am seriously looking at Hive and Nest

    I have placed the job on find a tradesman site with no luck so far

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  • Hi. I don't see this option in my app. Has it been removed? Do I need to do something to enable this?

  • It’s been removed I think.
  • How did you go with this? I just got quoted £180 for this job! Seems ridiculous for a max 2 hrs job
  • wateroakley
    wateroakley Volunteer Moderator
    @CraigLambie42 Hello. In principle, the physical install is straightforward for most competent DIYers. Tado will provide wiring instructions when you start the install. This should be very straightforward for most competent sparkies.

    However, a lot depends on what is already installed. Decoding a wiring centre, often with a rats nest of unlabelled wires, will take time.

    Then configuring the app to suit the user heating can add a few hours. This is usually outside the experience of most sparkies.
  • VH42
    VH42

    The original post is dated 2022 so presumably that issue is all sorted now. I have to say though that I have found local electricians more than happy to spend the less than an hour it took to install our Tado (two thermostat) system in our village hall (not DIY due to the complexities of the way one of the original thermostats had been wired) nor a domestic Drayton Wiser controller which again should have been a DIY job and would have been if the original electrician who fitted it 25 years ago wasn't having a laugh! Each only charged around £25!

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