Ticket system for support
Have searched but only reference I can find is someone who suggested but it was never actioned. Issuing a ticket works well on other sites and enables tracking of a question. I made request for support days ago and received no response. Only means I have of chasing this is repeat the original request. For me the present support system is working.
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Good idea. Hiring more support staff would help too.1
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I am having the same problem... Can not seem to speak to support.. and I opened a ticket.. I have a ticket numbers.. and that is all I have heard from them....
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