Model number shown in app

Can we please have the model number of the device show in the app, or at very least a serial number lookup on the support site. I have spent two hours so far trying to figure out if I can put NiMH batteries in my radiator valve. The "What type of batteries..." documentation says I can only put alkaline batteries in VA01 model. I have bought my radiator thermostats over a number of years and I don't know which is which.

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