w.Intercom = i;img.ProfilePhoto.ProfilePhotoMedium { padding: 10px; }How do I disconnect my Tado app from the supplier Ovo as I have a new supplier — tado° Community

How do I disconnect my Tado app from the supplier Ovo as I have a new supplier

I had installed the Tado system before joining Ovo and when with Ovo the app changed to link to the Ovo account.

I am no longer with Ovo and would like to disconnect the app from Ovo.

Any recommendations on how to accomplish this would be most welcome.

Welcome!

It looks like you're new here. Sign in or register to get started.

Answers

  • I don't understand what your central heating system app has to do with your energy supplier?

  • When I open the app, it says ‘Tado with OVO’ Energy and has a box in the display with ‘OVO energy heating insights’
  • @CBS did you manage to sort it? @spinnekop you can link your energy account (well OVO) to your Tado account! I’ve done this and now it’s showing Tado by OVO even though I purchased my Tado from a hardware store and not through OVO energy and now I’ve come away from OVO I don’t want to keep seeing OVO on my Tado account.
  • Delete and reinstall the app?

Welcome!

It looks like you're new here. Sign in or register to get started.