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Phone support

I've just installed a Tado system. I have a number of issues and opened a chat this morning which had "a few hours" at the top of the page. I expected someone would contact me by the end of the day but that hasn't happened. Presumably it'll be Monday at the earliest before anybody gets in touch.

It is unacceptable to pay hundreds of pounds for a product and be unable to contact a human being to get support.
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  • rafm5
    rafm5 Volunteer Moderator

    It is unacceptable to pay hundreds of pounds for a product and be unable to contact a human being to get support.

    Welcome to 21st century customer service ( ͡° ͜ʖ ͡°)