Can’t add 2 houses?

Nicky_G

How can I add my 2 separate properties on to one account it doesn’t seem to allow me to do this

hugbilly

I don't think you can

wateroakley

We use two email accounts. Works for us.

Nicky_G

Thanks guys, I think tado need to upgrade this

Nicky_G

I’m guessing you have to log in and out of each account each time go from one to another?

wateroakley

Yes. It’s not hard for us to manage two homes and two accounts. Others are more demanding and have a hissy fit. Compared to developing the first filmless X-ray systems, swapping between two accounts is the least of our problems. I’ve read here that some android devices let you have two copies of the app.

Unknown

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NameAlreadyTaken

What i do is use two email addresses, and use the app for one house and the web inyerfavw for the other.

This is not great. Tado should add multi-premises functionality to the app.

davidlyall

If you're using Android phones, try this

https://community.tado.com/en-gb/discussion/14003/possible-workaround-for-multi-home-users-on-samsung-android-devices?utm_source=community-search&utm_medium=organic-search&utm_term=workaround

JPKO

Anyone found a similar solution for iPhone? Just bought all the Tado equipment to our vacation house and do now find out that I can only have one home on my iPhone????

LPM

I set two bridges (one for each home) with two different email addresses and the App (magic!) managed both bridges transparently. So I can see and manage tado devices in both homes from the same screen in the app. Extrange thing that Tado Team do not suggest that.

policywonk

If you have a Samsung Android you can add another virtual environment that hosts another set of app, with separate logins.

I have to use that where I volunteer. It's a place with three boilers, each with their own login. Two are on one samsung mobile. Third is on my laptop.

TweetyBlu

@LPM can you please detail what have you done?

SamMiller

I've just installed a second system in a second property - really surprised the app doesn't just allow a second home to be created - seems such an obvious thing that people will want (especially since the system iteslf is so good - that's going to stimulate more demand). I have an iPhone so looks like the workarounds above won't work for me.

policywonk

@SamMiller The notion of handling two boilers, or more than one logical home via the same email account has been a requirement of end users for almost a decade now. It is an acknowledged end user priority, but not yet implemented. All of us use multiple email addresses (or in my case, google addresses with dot suffixes to overcome the need to maintain more than one actual email address). In our case my wife's phone has one house covered on her phone app, I have the other.

wateroakley

@SamMiller As well as our individual devices, we use a dedicated iPad in the kitchen with all the smart apps for our home. If we are asked to login to Tado at our rellies home, we use a browser that is set up with the login credentials.