w.Intercom = i;img.ProfilePhoto.ProfilePhotoMedium { padding: 10px; }Potential Outage . . . — tado° Community

Potential Outage . . .

Message from tado:

Database maintenance affecting the tado° app
Upcoming scheduled maintenance notice
We are planning a scheduled maintenance of our database. For a few short periods within this time:
- your tado° app might become unresponsive.
- your rooms might show an "offline" message.
- the temperature changes in your Smart Schedule might be delayed.

Manual control on your tado° devices will continue to work as expected. You can find more information on how to control your devices manually here:
https://support.tado.com/hc/articles/207704943

Thank you for your understanding.

Your tado° Team
Start time
Jan 11, 12:00 CET
Estimated duration
1 hour
Components affected
IoT cloud hub
Device connectivity
Smart schedule execution

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Comments

  • Was wondering why my wired thermostat went offline this morning. Thought it had developed a fault.
    Would be a good idea to have this maintenance notice in the app so users know what's up.
  • royi
    royi ✭✭✭

    @navanman The maintenance is scheduled for Thursday. I received it via email, but I agree it should come through on the app.

  • samd
    samd ✭✭✭

    @hugbilly Doesn't everyone get these emails?

    @navanman This is a warning for Jan 11 not today

  • No, you have to sign up for them, but to be honest I can't remember where !

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