Community Support..
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Because there seems to be no input from Tado in this community support why don't they follow Sky's model whereby there are superusers that can elevate some queries to Tado directly for online support vie a chat process.
Seems to work ok for them and would greatly reduce the frustration some do have with no input from Tado in here.
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Cynically I suspect that this would simply create a new layer of requests for tado to continue to ignore.2
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Haha, I guess but then my email support never went unanswered
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That may be true.....but tado pays no attention to requests via the Community Forum......and that is where you have placed this request......for votes, for tado to ignore.
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