Become truly environmentally friendly
Tado speaks about being environmentally friendly but my radiator thermostat broke. The resolution is to share a receipt and they ship me a new one (across multiple countries) and then I return mine (again across a long distance)
I was told Tado does not have a repair department which begs the question of why it cannot be recycled locally. Unfortunately, I do not have my receipt any longer which means I will need to buy a new device and again and have that shipped to me.
It would be far more environmentally friendly to offer a repair service to reuse these and ensure less sent to landfill
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They do but you insinuate that they secretly sell you refurbished devices. They do not. They actually market them as refurbished devices with the same warranty just cheaper. I bought quite a few refurbished. They look and feel new by the way...
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True, I just read it quickly and I felt that's what you meant. I did not try to "read between the lines".
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