Tado V3 Wired Starter Kit with Glowworm Essential 28c Boiler - Heating just stays on
Hello,
I have installed and configured the wired starter kit with my Glowworm Essential 28c boiler but no matter what I have set in the app for the heating schedule, the boiler just stays on.
I have:
Wired the eBus terminations correctly.
Registered the internet bridge, receiver and wireless temp sensor and they appear online in the app.
I have disconnected the old clock-faced timer on the boiler.
I powered up the boiler the first time and the receiver had a slow-blinking led which shows it's connected. The boiler then turned on for heating and I couldn't turn it off via the app. I powered off the boiler and made sure the app settings were all correct. I set both the heating and water schedules to off as I wanted to make sure I could manually turn the heating on before setting the schedules.
I powered on again and I chose the boost option. This turned on the boiler. I stopped the boost and it stopped the boiler. The boiler then turned back on with my input and remained on for the next 20 mins whilst I went through all app settings trying to turn the boiler off. Nothing worked. I powered it off and then on again. I decided to do nothing and the boiler turned on by itself and I could not stop it. Nothing on the app suggested the boiler should be on. The home and away schedules are set to off and the hot water is off.
I don't know what to do now and I'm hoping someone has had a similar issue.
Any help would be greatly appreciated.
Best Answer
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Hello @Goldline1200,
The issue you've described would be best solved with the help of one of our tado° agents.
You can find out how to get in touch tado° support in the article I've linked below.
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Answers
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You seem to be describing a situation where the temperature trigger, the thermostat, is going mad. Got a spare you can try?0