w.Intercom = i;Issues - Tado with Ideal Combi Boiler — tado° Community

Issues - Tado with Ideal Combi Boiler

I have installed a Tado receiver + thermostat replacing a Wolseley Central.

The receiver has the On, WiFi, and heat request lights on, however on the ideal Logic Combi C30, it displays a message “Room star or timer off” and does start heating

Does anyone know how to resolve?

Best Answer

  • Emcee
    Emcee Admin
    Answer ✓

    Hello @Seltoner

    Our support agent Victoria sent you a message on December 4.

    Unfortunately, the wiring for the device BP1090396672 is not correct, so please, check the installation instructions one more time.

    ​If you still have any issues, just reply to Victoria's conversation message via email.