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Tado V2 Geofencing & other issues

Hi - I'm hoping someone can help with some issues I'm having with my V2 thermostat. I've been running this for about 6 years now with very few issues overall.

However these last few weeks I'm seeing some odd behaviour that I have had in the past, maybe two or three times over the years.

  1. Heating is coming on at a scheduled time even though I'm not in the house, I'm the only person with the app on their phone and Geofencing is enabled for the time block. This just happened again this evening, heating on full in a cold house with no one at home.
  2. Manually overriding a schedule is not taking effect although the app shows it has. eg. heating has just come on and I reduce the temperature and the calling for heat bars on the app grey out. But the boiler continues to run, I do not hear the Tado thermostat click off at all. The only way I've been able to stop this is to raise the temperature in the app so heating is called for (even though the boiler is already on). Then reduce the temperature again in the app and then after a few seconds I hear the Tado thermostat click off and the boiler stops.

Both are really annoying, especially the heating coming on when I'm not in. For the time being I think I'm going to put the temperature down really low for all the time schedules as I can't have the heating just running potentially for hours with no one in.

Any help would be appreciated, thanks.

Comments

  • Also I've just looked at Google Playstore and the Tado app was updated to version 8.28.1 on 25th November 2024 on my phone and at a guess it was about this time I started to see these issues.