Temperature Offset

Steve1968

I previously offset the temperature in some of my radiator valves. However the function has now disappeared from my app. Has it been removed ?

wateroakley

@Steve1968 helo Steve. The offset function is still there on my app.

Emcee

Hello @Steve1968
This is not a documented bug. Are you still dealing with this problem?

Anthony_Maddison

I have the same problem, it should be a documented bug?

wateroakley

@Anthony_Maddison The Temperature Offset should be found in the Room settings. Can you post a screenshot of the Room that is missing the offset, please? Easiest done from a web browser, e.g. Study:

Anthony_Maddison

1. Settings - rooms and devices.png

2. Rooms.png

3. lounge selected.png

Hi

Above are screen shots from my phone (Google pixel 3a) I get the same on my wife's phone (Google pixel 6). The screen image is nothing like the one you have shown.

Anthony_Maddison

I should also add that all rooms are missing the offset.

Anthony_Maddison

Samsung tablet screenshot.jpg

Just to show that it is not a problem with the phone attached is a screenshot from my Samsung tablet

wateroakley

@Anthony_Maddison Thanks for the three pictures. The first two are the same here, on a web browser and the iPad iOS App.

The third picture is different. The 'Lounge selected' picture appears to be the TRV 'Device', not the 'Room'? E.g. our Loo Device and Room

The only other difference I can see is the 'Basic' TRV versus the 'original' TRV. I'm not aware that the basic version removes the offset? Nor a difference in the Apps for Google Pixel vs Apple iOS?

pcone

@Anthony_Maddison Try clicking the arrow next to the room name not the thermostat. They go to different settings pages