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ATAG Economiser Combination Boiler with Tado X

irsaramanuel
irsaramanuel ✭
in General Questions & Topics

Hello Tado Team

can you kindly advise if the Gas combi boiler ATAG iC39+ will be compatible to work via Opentherm with the TADO X range (a combination of wired and wireless thermostats).

Many thanks

Manuel

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Best Answer

  • Emcee
    Emcee Admin
    Answer ✓

    Hello @irsaramanuel

    I see you've spoken to our support agents in the past. As they have explained, your system is not straight-forwardly compatible with our products. They have suggested some solutions, which you can feel free to chat with them about further.

Answers

  • irsaramanuel
    irsaramanuel ✭

    Hello Tado Team

    can you kindly advise if the Gas combi boiler Viessmann Vitodens 100-W B1KF will be compatible to work via Opentherm with TADO X range (a combination of wired and wireless thermostats).

    Many thanks

    Manuel

  • policywonk
    policywonk ✭✭✭
    edited December 13
    Technically it should work with Opentherm. Have you emailed Tado sales and asked them for an implementation plan, with you fully describing your home, zones, etc - asking them for a full migration plan?
    They have an incentive to answer your questions - turnover. If they state that you should write it in relay mode come back here and we could help escalating it.
  • irsaramanuel
    irsaramanuel ✭

    Hello Emcee, thank you for your response. I have been trying to get a definitive answer from support but that appears quite difficult, particularly since all requests have to be via email, which takes a long time to progress rather than a phone call discussion to find a solution.

    I had no response on my ATAG compatibility request to date, since Viessmann Vitodens 100-W compatibility has been vague or contraddicting (one Tado advisor suggested it will work with Tado X, while another advisor said it might not). You'll appreciate this is challenging when you try to find a working solution for a new boiler installation.

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