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Major concerns around the reliability of Smart Radiator Thermostat
I purchased a set of smart radiator thermostats last year with the aim of efficiently controlling room temperatures and reducing energy consumption in unused areas. Unfortunately, the devices have not performed as expected. Rather than saving energy, the thermostats frequently turn on by themselves, disconnect from the…
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TADO X - support cannot set water temperature
Hello everyone, I installed my first Tado X kit with thermostat yesterday, set in Opentherm mode. As I have read in the forum, many complain about the fact that it is not possible to manually set the water heating and domestic hot water temperatures in the tado APP. Obviously my boiler doesn't allow me to set these…
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Open Window Detection Accuracy
Hello, I have recently bought tado x and was disappointed by the open window detection. There should be a manual button to say that the window is opened it shouldn't rely only on fixed changes of Humidity and Temperature ( Some spaces takes more time to lower the humidity and doesn't detect the window is opened) when…
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Upgrade to X and lifetime auto assist
Hi! I am wondering whether upon upgrade to X tado will honour the lifetime Auto Assist subscription that was available with some of the previous editions of the kits. I understand that V2/V3/V3+ can't co-exist in one account with X, but I am wondering if it upon upgrade and removal of the old bridge, the subscription would…
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Tado X Thermostat - Matter - Humidity
After adding my tado x thermostat to Apple Home via Matter I can see the temperature reading from the thermostat but not the humidity in my Apple Home. Current Matter standard (1.3) supports exposing humidity readings from a thermostat device type. Is there a particular reason for this? will it be exposed in the future? It…
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Tado X - first impressions
I have installed Tado X system replacing my legacy Tado setup and wanted to share some feedback. Keen to hear what other early adopters have to say too. There seems to be quite a few teething problems - hopefully they will be addressed. The GOOD: matter (if it works) local (offline) routine storage Thread support TRVs much…
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How to make Tado Bridge X join an existing Thread network?
Hi! I set up Tado X in one location and the bridge joined the existing Thread network (by SmartThings hub). But in the second location there are 2 separate Thread networks. How can I force the Bridge X to join the existing network as in the other location?
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Cannot generate Matter credentials in Tado app
Hi! I have an issue where I cannot generate Matter credentials in Tado app. When I was setting the system up, it was buggy and I had to add and remove the devices several times, but eventually I managed to generate Matter credentials. Now, however, there is no way for me to generate any - the option disappeared from the…
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Tado X Thermostat - Unreachable Apple Home App
Hello there, First time tado customer here. Previously I only used Eve Thermos in my home. Setup experience The setup was pretty easy. I opened the Apple Home App and scanned to Matter code and I could register the Thermostat without any problems in my home. So I wanted to test the connection so inside the Home App I…
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Tado X via Matter - system topology differs between Tado app and Matter controllers
Hi! I installed Tado X devices recently and noticed one fundamental flaw. In Tado app the topology follows the former "room" concept. There are 2 significant downgrades however in comparison to the legacy systems: - it is not possible to set which device is used to measure room temperature (in the past it was possible to…
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Tado X Wireless Temperature Sensor exposed to Matter does not allow changing temperature
Hi! I noticed that exposing the wireless temperature sensor via Matter does not allow controlling a room. Two examples: 1) I have a room with 2 TRVs and a wireless temperature sensor. The idea is to have the sensor be the temperature benchmark for the room. It works in Tado app but when I am exposing the devices via Matter…
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Daikin Heat Pump Compatibility
I am looking for a smart home heating solution and contacted support to assess compatibility for Tado X which states it accommodates under floor systems. Support informed me that Tado X is not compatible with Daikin Altherma R F - EHVH-CB and Daikin ERLQ006CAV3. I would suggest adding compatibility as this is a widely…