Identify a valve in multi valve room

Cronqvist

I have a room with several valves. Now let's say one valve reports low battery or another issue in the app.

How do I identify the actual physical valve, without going through all physical valves, detaching the battery and look inside the valve for the id?

Emcee

Hello @Cronqvist

For our X Smart Radiator Thermostats, the process is quite simple. Tap on the screen of your Smart Radiator Thermostat and see if there is a battery symbol in the upper part. If there is none, battery is fine. If there is one, battery is low for that particular device.

Cronqvist

@Emcee So, what you are actually saying is that it is not possible to identify a specific physical thermostats from the app and visa versa!?

Emcee

Cronqvist at the moment, no.

policywonk

When you say valves, do you mean Smart radiator valves?

If so, in the App - go to Settings

• select Rooms and Devices
• Select your room
• You'll see a list of Tado devices in that room
• Select the device you want to identify
• It will present a picture of the device, with the words Blink Display in bold.
• Press that. It will cause the display on the one you've chosen to blink. In under a minute it will return to normal.

Cronqvist

@policywonk

Yes, it's the Tado X smart radiator valves.

I don't have Blink Display option!?

policywonk

Darn. Apologies. Didnt think X TRVs would be different. Hopefully someone else will come along and advise - and I will learn!

Cronqvist

@Emcee maybe the battery example was a bad example.

I rephrase my question: is there a way to identify the physical Thermostat from the Thermostat showed in the Tado app?

Emcee

Hello again Cronqvist,

You could keep track by assigning individual devices to individual 'virtual' rooms (e.g. Kitchen 1 is VA1234567, Kitchen 2 is that thermostat VA123457 etc…). But this might bring with it some drawbacks. It would require setting the desired parameters (schedule, temperature) in each virtual room individually, for instance.

Cronqvist

@Emcee I hope you guys will make this happen in future releases.

mperedim

You can try the suggestion by policywonk above (at least for Tado v3+; not sure about Tado X or older versions).

Alternately, if memory helps (*) the TRVs come with a sticker that has the serial number. If you have the original packaging you can put said sticker on the corresponding TRV, and compare with the serial in the app. It's not necessarily pretty, but it'd get the job done.

(*) It's been five years, I may recall wrong