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Tado X Installation Issues (UK)

NotBernard65
NotBernard65 ✭
in General Questions & Topics
I’m moving from a Honeywell Evohome system to Tado X. Unfortunately I’m having issues. The installation of the Wireless Receiver, the Thermostat and the 1st 4 radiator valves went fine. Now the next 3 will not pair. It seems that it could be a range issue (but the distance is not far). When pairing I never get the “Connecting” message on the radiator valves. I have even tried pairing a valve in close proximity to the receiver but even that will not work so am stumped. Any guidance welcome.

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  • Unknown
    Unknown
    edited December 20
    This content has been removed.
  • Unknown
    Unknown
    This content has been removed.
  • NotBernard65
    NotBernard65 ✭

    Not sure why the previous comments, but others, have seemingly been removed?

    Anyway, for the benefit of others, I got up and running in the end.

    Not sure why I had issues, but factory resetting the radiator thermostats seemed to help.

    One thing I noticed in relation to the instructions to factory reset is I had to commence the press/hold on the screen as soon as a see “tado” and not waiting for “Hi!”.

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