Why are my Thermostat X listed as offline when connected through Nest Hub
Hi!
I'm a new member and have recently begun my tado° journey by installing multiple Smart Thermostat X devices in my home. I followed the app instructions by adding the thermostats in the tado° app and then to Google Home using the Matter "Device Linking" feature. I use a pair of 'Google Nest Hub 2nd Gen' devices as 'Thread hubs', to the best of my knowledge.
Now to my question: Why are my devices listed as offline by tado° in the mobile app and in the web app?
I suspect this is because I do not have a tado° Bridge X (or Heat Pump Optimizer X, or Wireless Receiver X). If so, why can't the tado° app use the Thread connection via the Nest Hub?
If the devices are listed as "offline," I assume I can't use any of the scheduling functionality in the app or update firmware in the future. Is that correct?
Thanks for your help!
