w.Intercom = i;img.ProfilePhoto.ProfilePhotoMedium { padding: 10px; }Extension kit light off — tado° Community

Extension kit light off

Hi!
My extension kit can't pair with the internet bridge. The light remains off even when pressing the button.
Any idea what is wrong?
I have reset the internet bridge and the thermostat, but it doesn't make a difference.
Thank you!

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Answers

  • davidlyall
    davidlyall ✭✭✭
    @Dounia
    Sounds like it's not getting power. Suggest you check that and report back
  • Hi,
    Thank you for your answer. I have checked, and the extension kit is properly wired in to the boiler.
  • davidlyall
    davidlyall ✭✭✭

    Unfortunately, if you've confirmed that the extension kit is definitely receiving power, it sounds like the unit has died.

    Extension kit is discontinued so you'll need to replace it with a Wireless Receiver. If you're using digital boiler controls, you'll need the EU version as the UK version only supports switching relay connections AFAIK

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