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Tado X with hot water, constantly running when turned off but stopping when turned on

I have just installed a tapo x wireless starter kit with hot water. I followed the instructions to replace my current controller and wired thermostat and it all seems to be working ok. The hot water was coming on and ran the schedule I set and the heating seemed to be working also on its schedule. I currently only have the wireless thermostat as a temperature device.

I set it to go down from 18c to 16c in the evening around 2300. It should have turned off but after a while, I noticed it starting to get hotter and hotter in the room. By 0000, it was around 18.5c on the app and stat. I checked the boiler, and it is running with the green gas light on, meaning it is burning gas, when it should be off.

I checked the care and protect settings on the app and it says it's not heating, but it is.

If I press the boost button on the wireless receiver, or boost setting on the app, I can hear the relay click, the boiler turns off?? If I turn the boost off and set it to schedule where it should not come on or heating off, it will run the boiler again and the flame comes on.

I haven't checked the wiring yet, but I'll do it in the morning. I triple checked it all when installing it, as I didn't want to have to pull it all apart again.

Anyone else got any ideas? I have some TRVs coming tomorrow, but don't want to add more things to it while it's doing this!

Boiler is a Worcester Greenstar 24ri
Old controller is a Sunvic Select 207xl
Old Thermostat sunvic

Best Answer

  • alexlsx86
    alexlsx86
    Answer ✓
    Turns out I put the HW wire in the wrong port, should have been then NO one. My bad!