w.Intercom = i;img.ProfilePhoto.ProfilePhotoMedium { padding: 10px; }I can't control the heating and don't seem to have a thermostat. Did the previous owner screw me? — tado° Community

I can't control the heating and don't seem to have a thermostat. Did the previous owner screw me?

Long story short, I bought a flat and got keys last week. Estate agent told me the old owner left instructions on the heating app. When I got here, I had nothing. Yesterday my wifi was sorted, and I added the Internet bridge and the wireless receiver on the tado app. No sign of a thermostat anywhere, other than an old Danfoss thing on the wall which seems to be a sensor only. In the app I see hot water (provided by a water tank) but nothing to control the boiler for heating. Yesterday it stayed on for ages after I turned off the switch for it, today it's not come on at all and it's getting a bit cold. Any options I might have?

Answers

  • wateroakley
    wateroakley Volunteer Moderator

    @buci98 Hello. It sounds like the previous owner has taken the wireless temperature sensor with them. Presumably you don't have Tado TRVs on the radiators? Two options:

    1. Contact the old owner and ask them for the original wireless temperature sensor.
    2. If the old owner is unresponsive, purchase a new wireless temperature sensor or wireless starter kit. Our local Screwfix has the V3+ wireless starter kit in stock for £85.

    Hope this helps.

  • royi
    royi ✭✭✭

    As there is a contract between you and the previous owners, they are obliged for you to have a working heating system. I suggest you speak to the estate agent/solicitor who should be able to contact the previous owner (They may have mistakenly took the wireless temperature sensor).

Welcome!

It looks like you're new here. Sign in or register to get started.