Extension Kit - Installation Will Not Complete

Hi, My Electrician has already paired the Smart Thermostat and Bridge but cannot add the Extension kit . He's partially installed the Kit and it is paired with the router but the installation will not complete. It stated that Tado needed more info. What does he need to do to complete the installation of the Extension Kit (ver 64.6) ?


  • As far as I remember, installation of the exntesion kit required contact with tado and providing them all necessary information.

    Have you contacted tado?

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