Bad RA adapters
Hi TADO
A while ago I bought 7 TADO thermostats to replace my DANFOSS thermostats. (See attached)I use your plastic RA adapter, but they keep falling off. It's very annoying, so I've started putting the old thermostats back on.
It's a shame you don't have a better adapter that holds better.
Have you developed a better adapter?
Regards
Michael Engell
Best Answers
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I've experienced this in the past with a couple of my adapters, same adapter. I replaced them and it has not happened again, but before I did I discovered that metal ones are available on Amazon and likely elsewhere.
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How old is the purchase? Perhaps ask for replacements?
We are not tado, we're other end users like you. If you want to engage Tado, contact support via the app or email support@tado.com
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Answers
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@MichaelEngell - dont get it. This seems to be the V3 series. We have the V3 series with Danfoss valves on all our rads- and they fitted in minutes.
@Emcee wonder if this case is for you. Is there a possibility of a bad batch?
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This (RA) is the unit that keep faling off & the TADO unit
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Thanks - I Write to support
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