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Heating not switching off

I’ve just installed tado smart thermostat V3+ (with extension kit) got it all up and running. Set the temp to 20deg! It’s now 25.5deg 🥵 and the heating is not switching off!! Can anyone help?


  • It probably is an installation problem. You should contact the support team.
  • Thanks 👍 after a bit more research online, I had one wire on the extension kit in the wrong terminal point! all good now thou.
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