V1 thermostat battery

Hi there, I have had a v1 since launch but the battery in the thermostat stopped charging. I bought a new battery and that doesn't charge. Thought it was duff and got another, now that's not charging too. Means I have to keep it plugged into a USB charger which isn't great. Does anyone have any ideas on how to sort it?

Answers

  • Our V1 thermo went bad as well, except the battery holder desoldered itself from the PCB. Tado couldn't repair/replace so their only offered solution was to buy a newer kit. Even with a discount not a wonderful solution.
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