I'm a prospective customer with 12 radiators to control, and am being put off by:
1) Non-support of the Eneloop LSD NiMH batteries that are state of the art in minimising the environmental consequences of using small batteries.
2) The absence of proper pre-purchase documentation - does Tado think that telling me I will have 'my heating at my fingertips' is a substitute for a full functional specification?
3) The fact that Tado outsources support to the people they have taken money from - their customers
4) The lack of response by Tado to this lengthy thread in which large numbers of identical opinions have been expressed over a long period of time. I've hardly ever seen such universally concordant opinion - and if Tado fails to respond to this....what does that imply about its organisational maturity or attitude?
@Cabo @Thersites You can read about which batteries we support in this article: https://support.tado.com/en/articles/3403608-what-type-of-batteries-should-i-use-in-my-tado-devices-how-do-i-replace-them
In general, all new Smart Radiator Thermostats that you can buy on the market right now support Eneloop NiMh batteries.
In theory we support any NiMh batteries, but most of them are too "thick" to fit in the Smart Radiator Thermostats. Maybe the LSD's work, but maybe they are too thick. Maybe find some reviews to see how thick they are. If they are as thick as the normal Eneloop's there should be no problem.
@Nicolaerosu Smart Radiator Thermostats sold after 2019 (Firmware above 80) allow you to use Eneloop 1900 NiMh rechargeable batteries.
i suggest to indicate this also on the room as a blinking low battery, then it is clear we need to drill down to see which radiator is having a low battery (indicated in percentage)
We need a better state of the batteries indicator - from "good" to "low" is too big a jump. Even a one more stage such as "fair" or "amber" would be a big help
Yes, please display battery voltage in the app for smart thermostats and for smart radiator valves - It would be really convenient to be able to monitor when regular (disposable) batteries may be about to need replacing.
Sometimes it's really inconvenient to have only the one week warning that the battery needs changing!