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Maximum opening percent and time on radiator thermostate

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  • Same problem with massive increased heat bills due to radiators rushing water through at an alarming rate, with another brand of smart thermostats.

    After a suppliers smart meter was implemented, the supply company impelled us to get our system checked for leaks! So had to change back to the old manual Danfoss ones.

    I recently discovered by accident, that the radiator valves max. input pressure can be adjusted, so I could get the Tado system.

    I am surprised this is not fixed? If product management had experienced this themselves, this would definitely be solved within the quarter. It is a really bad and very expensive experience.

    Luckily you can now return your Tado devices within 6 months, if you are not happy. But you will still have lost a lot of money on it.

  • Totally agree with Highlander, I'm considering selling my so-called smart thermostats for the same reason, now the heating season starts and if Tado doesn't fix it, I can't afford to keep the TADO "Smart system anymore.

    p.s. paste from their homepage "Let's keep heating affordable" :-(

  • AppiePau
    edited September 2022

    I would like to raise my voice on this matter as well. I think it is a good idea to have Tado opening 30% when demand is low, but it should be configurable. I have been fine tuning my installation in hopes of saving some gas for the upcoming winter. My installation has now been tuned for low heat (40C max) delivery and low pumping power for more efficient gas/water conversion.

    I noticed some valves opening half way due to the low demand, but this causes annoying hissing sounds in the physical valves. Since my setup is a slow and low heat delivery, the valves can and should open fully. My boiler will boil and pump very slowly anyway. Even worse maybe, the bypass may open and the boiler be burning more gas than needed!

    So if you, Tado, needed another reason to add this feature, here it is. A simple toggle per valve would suffice for me.

  • Adjustable pins could do the job
  • AppiePau
    edited October 2022

    Could be and I will consider. Maybe the valve is just poor/cheap designed and I need a new one. Just now, I noticed Tado requesting low heat (one wave) and none of the valves were open. This is not a valve issue, it's a software issue. :| I will contact support for this.

  • LynxDK, adjustable pins in not the sollution.

    I have it on one of my radiators, and the adjustment is not accurate enough.

    The Tado should do the job, else it’s not smart enough.

  • Well in my experience there are alot of things there can be the reason for something like tado telling that its opening (one wave) and no heat is comming through, and the same the other way, it should close, but dont.

    Valves get dirty inside, and the small pin in the Valve that the Tado is activationg accually need some vvs Grease, and preferable once every year for it to function 100% It can be stuck, a little bit, that since the movement of that small pin is around 6-7mm, it dosnt have to be stuck much OR the valve may sit a little loose or have moved out, before the Tado thermostat is no longer able to operate the valve at 100% Please understand, that im not saying that its that which is wrong with your setup, But its a possebility.

    I have personally been running Tado's to control my 7 Heated floor's in my house, and ive done that for 3 years with no problems at all, and i do so by the help of the FJVR Adapter i made.

    And when you install the Tado onto the valve, it will make a full open and a full close calibration. IF the tado is not mounted correctly and are sitting loose, Tado will not calibrate correctly, And it can maybe not close fully, or open fully. But lets say that its calibrating correctly and its working as it should, and now we talk about tados mounted on radiators. Then it will learn how fast it can adjust the heat, within a couple of days, which say it knows when the temperature is at a surgent point, it knows for how long it have to be fully open to reach that temperature. And it will try and correct that temperature as fast as possible so it will keep the comfort temperature.

    And thats where another problem can be, because when you have district heating, you dont want to have too water to return to the district heating, as you are paying for the temperature difference. But Tado dosnt know that, it only measuring the room temperature, and not the water. Another thing is that radiators are mostly placed benieth the windows at the outer wall of the rooms, and if you dont have brand new high insulated windows, and extremely effective insulated walls, its allways colder where the tado is measuring the temperature, so a solution to that problem could be to get a wireless sensor when you place in the middle of the room.

    Also the problem with the valve opening too much because it needs to heat the room, and in return it will let too hot water back to the district heating central, that will be especially problematic if you turn down the tempeature at night, and it suddenly have to heat the room up fast, or you open a windows, and the tado is trying to compensate.

    When i look at my tados, wheich controlls my heated floors, i can remove the tado, and then tell it to raise the temp by 1 degree, then it will accually just retract a little, and then show 1 wave, if i tell it to raise the temp by 4 degrees, it retracts all the way, and show 3 waves... its also my experience that there is not only 3 stages even tho it shows 3 waves at max... because i can adjust and i hear it move a very short time, and still showing the same wave. So im pretty sure that tado is fully capable of adjusting by a very small amount, and is allready doing so, and its doing it based on the calibration the Tado made with your valve. So it depends on the valve is functioning 100%, and if you having problem where you think its not opening enough or not closing enough, you should remount it and recalibrate.

    However that dosnt solve the problem with district heating, but here it would maybe be a solution with an adjustable pin, as with my Adapter for the FJVR Valve, i have installed a small Grub Screw, which the Pin sits in and make sure its nicely positioned for the Tado and the Valve.

    The screw is not meant to be adjustable, as its made for the FJVR Valves, which mostly is used with Floor heating. However, if the pin where adjustable, you would be able to remove a couple of millimeters from the valve movement, and accually only make the valve open like 50% where tado thinks its 100%, and that would solve the problem.

    Its important for me to say that i do not work for Tado, and i only speak from my own experience :)

    I know it was a rather long post, but i felt i wanted to share my experiences, and much of this i got when i was developing the FJVR Adapter. If anyone else have any corrections or questions, dont hold back :=)

    Best Regards Lynx

  • I have just installed new Danfoss Ra-DV valves to try to mitigate this issue. Ra-DV i a "dynamic" valve that lets you limit the flow, while keeping this set flow, regardless of pressure in the pipes (the "dynamic" part) This will hopefully let me limit the flow through the radiators to a reasonable speed, even if the TRV opens up agressively (as they do) but at the same time deliver enough heat. The great thing about this valve is its ability to keep the flow regardless of other radiators on the same line being open or not. I'm on district heating in Denmark.
    I will report my findings when I have testet for some time. But I'm curious if others have experiences with the Ra-DV valve i combination with Tado TRV's?
  • LynxDk, they are called smart thermostat. They supposed to be smart. For district heating an with older (fully functional) valves, they are not smart enough.
    I just can’t understand, why they don’t develop this feature.
  • @Admin - any news on this? As i see it this is such a small change that would mean the whole difference to people on district heating. I am considering returning my setup if some sort of solution to this cannot be found. My system is hammering hot water through for approximately 30-45 minutes a day to then completely shut off afterwards :(
  • Alright here goes an update on my findings regarding the Danfoss Ra-DV valves.

    In short the valves seem to "slow down" tado's super agressive heating curves.
    I have them in a part of the my system where there is a pressure differential controller and a part where there is not. The most dramatic change and benefit seems to be in the part where there is no pressure differential controller. But definitely benefits both.

    It seems that by slowing down the amount of water coming through the valve, much less warm water makes it to the return. Especially beneficial in situations where the target point is more than +1c above room temp. In the morning and coming home from work an such.

    It seems that the TRVs have better time to actually detect that the temp is rising - before pouring my money out the return. And it overshoots a bit less. Still does though.

    I have a living room with two large radiators on the string with no pressure differential controller - one as the very first on the string and the other the very last. 3 other radiators between them in other rooms. This results in very high pressure on the first and almost none on the other - and here the Ra-DV's really made a difference. I have the first one highly restricted at setpoint 2 (out of 7) and the other at 6. This balances the flow between the two radiators and the return almost never becomes warm before reaching target temp, while maintaining equal amount of waterflow through them. Before - the first one would just roar and piss out the return while the last would barely get hot half way through the radiator.

    Downsides:
    Heating does take a bit longer, naturally. But hey, Tado - this is actually what we want!

    In situations where the TRV calls for very low flow rates, below 15%ish, no water actually gets through. But this is a minor thing as Tado quickly escalates the flow when the temp is not rising as it expects.

    All in all I'm very pleased with the results, and can recommend if it makes sense in your system. I would say though that i WOULD STILL WANT A MAX % POINT. Preferably per valve or room. Please Tado.

    Bonus info. I have really gotten some great insights from using Home Assistant and looking at history graphs of their behavior. You can get insights to exactly the % called for by the TRV and the correlation to temp and overshoot.
    But if you don't use home assistant you can see the present % throughput in "Care and Protect". Realized this after maybe 6 months...


    TLDR - it mitigates the issue to an extend.
    Slows down the waste to the return. Reduced overshooting
  • Hi @Jurian
    Are there any updates regarding this request?
    Is this something that the team intends to look at or should we just forget about it?
    Thanks
  • Hi
    I would really appreciate if there is any news on this topic?
  • There ought to be some sort 'I think I know what I'm doing'-toggle to just allow you to make all those settings you need support for now and one for 'oops, reset to default behavior, please' for when you eventually shoot yourself in the foot.
    (And a 'Damn the torpedoes' one to shut out the cloud and let you do things locally with homebrew)
  • "How is my system supposed to dump 9 kW minimum output through a couple of radiators when Tado is starving them of the very heat they need"

    Exactly this, most of the day I'm only actively heating the room I'm in, and the thermostats are restricting the water flow to it. I'm paying to heat the underfloor pipes at this point, having a return flow thats so high the condenser cant kick in, and stressing the boiler.

  • andyblac
    andyblac ✭✭✭
    edited December 2022

    I get this, but I am lucky i have fairly new boiler (3 years old) and it can modulate all the way down to 25˚c, and just recently I had the opposite effect when my boiler was so low the rad where too cold and thus wasting gas trying heat the room with 26˚c flow rate, when outside temps are like 2˚c, does naf all, we need MORE control over EVERYTHING period.

  • I have just contacted support asking them increase my open amount for 1 bar demand request, as it do not open valves every time.

  • Although I already knew that for technical, historical and cultural reasons things around heating, power, cooking, drinking water, language favorite sport etc. are similar but different (and vive la difference) within countries, let alone between countries, following along here makes one realise how much difference there really is.

    Poor tado just won't be able to keep up with all the different, conflicting but (in context) reasonable requests. There is no ultimate one-size-fits-all universal ball (even within football there's different sizes and shapes, let alone trying to play tennis with a rugby or beach ball, or volleyball with one of those heavy med balls), and similarly they won't be able to make a complete system that works for everyone.

    Hopefully they'll realise this and just give up the attempt, and instead of forcing their way, it will be opened up.
  • Yeah, I tend to not really know where I'll end up myself ;-). Luckily I still have a day-job as I doubt even I would pay me for some of the stuff I write here. It is meant to be at least somewhat amusing with the escalating examples (from totally reasonable to bordering on the absurd), and the long sentences (with asides and/or additional info in parentheses) are probably more fun to write than to try to read/decode and extract meaning from.

    The main red thread in my posts comes down to a few things:
    - tado as a system can do some things quite well, but that's unfortunately the expected baseline, so don't expect me to cheer and/or want to pay extra for it.
    - tado hardware seems hobbled by their cloud-based software/service and lack of easy, independant local control prevents people from doing something about it.
    - tado seems to not be innovating much themselves either, and support gets overwhelmed by requests to tweak settings that we ought to just be able to do ourselves.
    - many topics here keep coming back, either exactly the same as earlier ones, or as variations on a theme, I like to point out that we'd all be better off with general solutions, than specific tweaks. And one of the most general solutions is for tado to just focus on making and supporting universally usable hardware, and forget about the software nightmare. Or if they feel they must have software, make it a basic framework that does the job, but allows extention by others

    Of course, I realise they're not likely to listen to some bloke on the internet, but who knows. And at least someone may have had a laugh over some of my ramblings.
  • @eezytiger

    im considering loosening the lock shield on 1 of the rads and seeing if that fixes things, seems pointless to be restricting on both in and out.


    did I read you’ve done this and seen good results?

  • gary333
    gary333 ✭✭✭
    edited December 2022

    Guys, are we saying here that when the SRT calls for heat it is not opening fully straight away?

    If so, this is really bad news for people like me with Honeywell ex.TRV and lockshield combinations (as they already restrict flow out of the box) and explains why I have never been able to balance my system and can never get more than a 5oC differential.

    Surely in the UK (as someone else above has put) is we need full flow to start with. By all means slow it down to prevent overshooting towards the end of a cycle, but don't throttle at the beginning!

    No wonder I can hear the water flowing round the system at each radiator. 10mm pipe, throttled lockshields and now Tado is turning the already small opening in to a pinhole, whilst at the same time my Vaillant 938 tries to force water through it.

    Seems to explain why the boiler never seems to go above 15% as even at this speed it can't shift the water around, and the associated racket in the rads.

  • eezytiger
    eezytiger ✭✭✭
    edited December 2022

    @gary333 Yes. 100%. I discovered it many months ago, maybe a year, and again a week or two ago in a different room. Radiator/room turns on the boiler. Valve is not open at all. Maybe Tado has moved the SRT a bit, but it cannot know the mechanical foibles of every single valve, so a small movement may not result in flowing water. As time goes by the room is still cold and Tado opens the valve some more. Finally it starts working. But the boiler has, up till then, just been heating the bypass.

  • cbd20
    cbd20 ✭✭✭

    @eezytiger and @gary333 I noticed this issue during the start of this heating season (posted about it elsewhere in the forum). Essentially in my situation any SRT making a call of 20% or less wasn't allowing any flow through it at all. The boiler would sit there firing away but those rooms requesting heat weren't getting any of it until their "request" moved above 20%.

    I was in communication with tado support about this for a couple of weeks. At the start of this week it got passed through to second line technical support and they changed a setting that ensures my valves open further on low heat requests. They said it'd take up to 24hrs for the setting to take effect, which I thought odd, but anyhow - happy to report I'm now seeing flow through even at low heat requests. Boiler is no longer firing and wasting gas, the heat is now getting straight to where it's needed.

    I'm still convinced the "fault" is a relatively recent one (some time in the last year I think). A tado employee on here mentioned that a firmware update had been done to improve battery life by reducing valve movement - though I can't locate the post. I suspect that may be related.

  • @cbd20 Does the low heat setting have a name? I'd like to request the same setting via support.

  • @gary333 just open a chat and ask and tell them that when heat demand bar is 1 the SRT is not opening and thus not allow water flower, ask them to increase opening at low demand. I did this yesterday, still waiting for a reply from tech support.

    like this


  • @andyblac I will be interested in their reply - when I requested the same a while back I was told that it was just how it worked and couldn't be done...
  • @andyblac Awesome! This might get round the problem where when i try to just heat my office the boiler just ends up short cycling until the temp drops too far and Tado increases the temp request.

  • @johnbur let you know, np

  • cbd20
    cbd20 ✭✭✭

    @gary333 and @andyblac it took me a few goes with support to get the result I needed. Initially I was helped by somebody over a number of days and while they were very helpful and responsive they attempted to adjust the minimum opening 3 times (I witnessed a recalibration event each time), but it made no difference.

    I then communicated back with screenshots of various room graphs showing that the rooms were all simultaneously requesting low heat but continuing to cool down despite the boiler firing. They then passed me onto second line technical support who resolved it immediately, though I didn't hear a recalibration.

    So either, I was unlucky and needed 4 adjustment steps, or the first line support didn't quite understand what I needed, albeit they were trying.