Why is my Smart Schedule not turning my heating on or off ?

My Smart Schedule is not turning my heating on or off. I can change the temperature manually on the App but the smart schedule will just not work.

Any ideas ?


  • Has anybody else had any issues with this ?
  • GrayDav4276
    GrayDav4276 ✭✭✭
    edited December 2020

    Hi @Bemused

    Have you checked your Tado bridge is still connected to the internet ??🤔

    Your Schedule information is saved to the cloud/servers.......if no connection.....no schedules.

  • It says there is a connection, but I assume if there is no connection then I wouldn't be able to change the temperature manually from my phone or would I ?
  • Looks like I may have sorted it. The bridge was connected to the internet but my phone wasn't paired to it. Now it's paired it seems to be working fine from the schedule 👍
  • Hi @Bemused
    Glad you got it sorted 👍
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