Spontaneous no remote access

Second time in about 2 months where the app displays "No remote access" on all zones.

Internet is functioning, I can see that the IB is trying to connect to ingress.tado.com each minute, and still no access on the app.


What is going on?

Answers

  • Nobody else experiencing this?

    Again having the same issue, lots of calls being made to ingress.tado.com, and yet no remote access in the app.

  • johnbur
    johnbur ✭✭
    edited February 12
    @sin is the Internet light flashing on on IB when this happens? If so, power cycling it resolves it - a known issue that Tado are aware of.
    See near end of this thread:
    https://tado.vanillacommunities.com/en-gb/discussion/464/develop-a-basic-backup-schedule-mode-for-when-tado-outage-or-loss-of-internet
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