How to get your forum question answered "properly"
Just so you all know - on this forum - your question will be marked "Answered" as soon as anyone replies.
Even if the reply is just "I have the same problem with my Tado"
This can make it look like all the issues are solved immediately!
Make sure you click "no" on "does this answer your question" button on any replies that do not actually answer your question.
You can always "like" these replies with a thumbs up to show that you appreciate the reply even if it does not solve the issue.
Of course it would be great to get email support from Tado themselves, but I imagine they are pretty busy!
This is not a criticism of Tado, or their forum, just advice from a fellow Tado user trying to get their heating to work.